Indian Railway Catering and Tourism Corporation (IRCTC) has launched Artificial Intelligence (AI) powered chatbot–Ask Disha (Digital Interaction to Seek Help Anytime) to help its users answer various queries.
The chatbot is special computer programme designed to simulate conversation with users, especially over the internet.
It has gone live on IRCTC’s next-gen e ticketing website and soon will be integrated on the IRCTC Rail Connect Android app.
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